SOME IMPORTANT

QUESTIONS.

ARE INSECTS GLUTEN-FREE?


No, our insects may contain traces of gluten (as their feed contains gluten).




ARE YOUR INSECTS ORGANIC?


Unfortunately, insects cannot be certified organic as they are farmed indoors in vertical farms. The good news is, it's a huge part of why they are so sustainable!




WHERE ARE YOUR INSECTS FROM?


Our insects are farmed with love in the UK ❤️




HOW LONG WILL MY INSECTS STAY FRESH?


These little guys have up to 12 months shelf life. They are also ambient stable meaning you don’t need to keep them in the fridge! Winner winner, cricket dinner.




I HAVE ALLERGIES, CAN I EAT INSECTS?


If you are allergic to shellfish or dust mites, you might be allergic to insects. Afterall, prawns are just insects of the sea!





ABOUT INSECTS

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ABOUT PAYMENT & DELIVERY

WHERE DO YOU DELIVER?


We currently only deliver to the United Kingdom.




CAN I CHOOSE THE DAY MY BOX IS DELIVERED?


Not yet. Your subscription box will be ship every fornight, month or three months from the day it is ordered, depending on your subscrption plan. Delivery will vary between 2-4 days from day of shipment.




CAN I AMEND OR CANCEL MY ORDER?


You can cancel or amend your order, as long as it hasn't been shipped yet. For a One-off Purchases: Just send us an email at crunch@yumbug.com! For Subscribers: You can manage your subscription by logging into your account here. Click 'My Subscriptions' under Acount Details where you can:

  • Amend your kit combination
  • Amend delivery address
  • Amend payment method
  • Skip delivery
  • Pause or cancel your subscriptions




HOW DO I ORDER?


You can order bugs here!




HOW MUCH DOES IT COST?


From £4.99 per kit for subscriptions, with free delivery From £6.49 per kit for a one-off purchase, plus delivery (up to £2) Order your kits here!




ARE YOUR BOXES RECYCLABLE?


Absolutely! What's even better is that our plastic sachets with dry ingrediets are 100% biodegradable, as it's made from wood pulp. We recommend placing these on your compost heap or in the regular landfill bin. Our sauce sachets are 100% recyclable, as are the cardboard boxes.




WHAT IF THERE'S SOMETHING WRONG WITH MY ORDER?


If you'd like to amend your order please see question above 'Can I Amend or Cancel My Order'. Otherwise, if there is an issue of any kind email us at: crunch@yumbug.com!





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ABOUT SUBSCRIPTION

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WHERE DO YOU DELIVER?


We currently only deliver to the United Kingdom.




CAN I CHOOSE THE DAY MY BOX IS DELIVERED?


Not yet. Your subscription box will be ship every fornight, month or three months from the day it is ordered, depending on your subscrption plan. Delivery will vary between 2-4 days from day of shipment.




CAN I AMEND OR CANCEL MY ORDER?


You can cancel or amend your order, as long as it hasn't been shipped yet. For a One-off Purchases: Just send us an email at crunch@yumbug.com! For Subscribers: You can manage your subscription by logging into your account here. Click 'My Subscriptions' under Acount Details where you can:

  • Amend your kit combination
  • Amend delivery address
  • Amend payment method
  • Skip delivery
  • Pause or cancel your subscriptions




HOW DO I ORDER?


You can order bugs here!




HOW MUCH DOES IT COST?


From £4.99 per kit for subscriptions, with free delivery From £6.49 per kit for a one-off purchase, plus delivery (up to £2) Order your kits here!




ARE YOUR BOXES RECYCLABLE?


Absolutely! What's even better is that our plastic sachets with dry ingrediets are 100% biodegradable, as it's made from wood pulp. We recommend placing these on your compost heap or in the regular landfill bin. Our sauce sachets are 100% recyclable, as are the cardboard boxes.




WHAT IF THERE'S SOMETHING WRONG WITH MY ORDER?


If you'd like to amend your order please see question above 'Can I Amend or Cancel My Order'. Otherwise, if there is an issue of any kind email us at: crunch@yumbug.com!





QUESTION NOT ANSWERED?

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